Introduction

Brand Box (“we”, “us”, “our”) is committed to safeguarding the privacy of our website users and customers in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws.

By using brandboxin.com, users consent to the terms of this Privacy Policy regarding the collection, use, retention, and disclosure of their personal data.

Collection of Personal Data

• We collect personal data that users voluntarily provide when registering an account, making a purchase, or submitting an inquiry. This may include:
  • Name, contact information (email, phone number), shipping/billing address, and payment details.
  • Device information, IP address, and browsing data collected through cookies and similar technologies.
  • Transaction records and communication history with our customer service team.
• Certain information may be automatically collected to improve website functionality, analyze traffic, and deliver targeted advertising.

Use of Personal Data

We use personal data for the following purposes:

• To manage user accounts and facilitate purchases.
• To process payments, deliver products, and provide customer support.
• To enhance website performance and personalize the user experience.
• To send marketing communications (only with the user’s explicit consent).

We may share data with third-party service providers (such as payment processors, logistics partners, or analytics providers) who assist in operating our business. Such parties are bound by confidentiality and data protection obligations.

We do not disclose personal data to third parties except:

• For purposes directly related to the reason it was collected.
• When required by law or lawful authority.
• When the user provides express consent.

Cookies and Tracking

• Our website uses cookies and similar technologies to improve user experience, analyze site usage, and deliver personalized advertising.
• Users can manage cookie preferences or disable cookies in their browser settings, understanding that certain website features may not function properly without them.

Data Retention and Security

• Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.
• Once the retention period expires, data will be securely deleted or anonymized.
• We implement appropriate technical and organizational measures; such as encryption, secure servers, and restricted access, to protect personal data from unauthorized access, alteration, or disclosure.

User Rights

In accordance with Indian law, users have the right to:

• Access, correct, or delete their personal data.
• Withdraw consent for the processing of their data (including marketing communications).
• Lodge a complaint with the Data Protection Board of India if they believe their data rights have been violated.

Requests related to personal data access, correction, or deletion can be directed to info@brandboxin.com

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact Information

For any queries or requests regarding personal data or this Privacy Policy, please contact us at:
info@brandboxin.com

Legal and Compliance

All personal data handling by Brand Box complies with the Digital Personal Data Protection Act, 2025 and other applicable Indian laws and regulations.